Orceed support

1-Year Limited Warranty

Orceed products are covered against manufacturing defects for one year from the original purchase date, with lifetime technical assistance for fitment and installation questions.

Last updated October 12, 2026

What the warranty covers

The Orceed limited warranty applies to manufacturing defects that arise during normal, intended use. Coverage begins on the date shown in the original Amazon order and remains available to the original purchaser for one year.

How to request warranty service

  1. Open the Amazon account used for the purchase.
  2. Locate the Orceed product in your order history.
  3. Use Amazon messaging to contact the seller and describe the problem.
  4. Provide the order number, vehicle details, part number and any requested photos or diagnostic information.

Orceed may request reasonable troubleshooting information before authorizing a replacement or other remedy.

What is not covered

The warranty does not cover incorrect fitment selection, improper installation, misuse, collision damage, modification, external electrical faults, water entry caused by damaged vehicle components, normal wear or damage caused by operating conditions outside the vehicle manufacturer's guidance.

Available remedy

After evaluation, Orceed may replace the eligible product or provide another remedy permitted through the Amazon order channel. The remedy applies to the covered product and does not include labor, towing, diagnostic charges, loss of use or incidental expenses unless required by applicable law.

Lifetime technical support

Technical assistance for fitment, connector identification and installation questions remains available after the limited warranty period. Contact Orceed through Amazon messaging or email [email protected].

Need warranty help?

Start with the Amazon order so the support team can verify purchase details quickly.

Visit Orceed on Amazon